Resort Policy

Deposit Policy

Deposit of one-night room and tax is required for all confirmed reservations. If you booked a non-refundable reservation or a special that requires full payment at the time of booking, a payment of all nights with taxes and fees will be required as a deposit. We accept Visa, MasterCard, American Express, and Discover cards.

Canceling Your Reservation

You are guaranteed for late arrival; however, if you find it necessary to cancel or change your travel plans, please inform us 10 days prior to your arrival to avoid one-night room and tax charge to your credit card.

*Some exceptions do apply as follows. Certain specials, promotions, and discounted rates are non-cancellable as noted in the description of the special or promotion. Notification of cancellation 30 days prior to arrival is required for Fantasy Fest, Powerboat Races, Christmas and New Year’s.

Modifying Your Reservation

Please note that a change in the length or dates of your reservation may result in a rate change or additional fees.

Pet Policy

At this time, we are not able to accommodate pets at any of our properties.

Age Restriction

Guests must be at least 21 years of age to check in at the Southernmost Beach Resort. All other guests must be accompanied by a responsible adult. The La Mer and Dewey Houses require guests be at least 25 years of age.

Special Request Policy

If you had provided us with special requests, they have been noted on your reservation. These requests are very important for us and we will do our very best to fulfill them. Please note that your special requests(including room location, early check-in, etc.) will be honored as long as space allows.

Payment Policy at Check-in

On the day of arrival, a credit card along with valid photo identification of the cardholder must be presented upon checking in. The name on the credit card provided must match the name of the registered hotel guest. At check-in, the hotel will pre-authorize your credit card to ensure sufficient funds are available to cover the charges for your entire stay. In addition, up to 15% of your total stay will be included in the pre-authorized amount to cover incidental charges. A balance exceeding 7 days or $2500.00 will be settled to the credit card on file. Valid forms of payment include: Credit Card, Debit Card, Cash and Travelers Checks. Please be advised that personal checks are not an acceptable form of payment.

Debit Card Policy

Please note, if a debit card is used to either guarantee your reservation or used as the final method of payment, the authorized funds per the above will be held until after you checkout. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

About our Beaches

During your stay at the Southernmost Beach Resort, you are welcome to visit a private oceanfront tanning beach and a larger public beach called South Beach. These beaches offer complimentary beach chairs with umbrellas and beach services for our guests. They also provide an excellent location for beach weddings, catered parties, local events, etc. For more information on events and hotel activities, visit our Resort Activities and our Event Calendar.

Check-in/Check-out

Check-in time is 4 pm EST and departure time 11 am EST.

Resort Amenities Fee

Enjoy many great amenities at our hotels such as daily resort activities and entertainment, in-room bottled water daily, local calls, access to the fitness center, use of South Beach beach chairs and umbrellas, access to our three pools and two beaches, and the use of beach towels on the property. These are all included in the $40 per night plus tax resort amenities fee. Gratuities are not included in the resort fee.

Parking Fee

If you are driving to our property, there will be a $25 plus tax parking fee per night. One vehicle will be allowed to park on property per guestroom reservation. For more information, please feel free to contact our onsite Reservations Department. You can reach us at 1-800-354-4455 or email us [email protected]

Privacy Policy

We are very much aware of your concerns about the privacy of your information. We have no desire or intent to infringe on your privacy and will not provide your personal information to anyone else. When you provide your personal information (name, address, email address, phone number), we will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you. All of the information contained on this website (site design, graphics, text) are the copyrighted property of Southernmost Beach Resort. Any other trademarks, company names, product names and/or logos set forth in this website are the property of their respective owners.